↓ Find out about our ballot for peak season accommodation

As you know during the peak summer months holiday accommodation is not only costly, it can be hard to find!

Riverside Resort @ Port is owned by the United Services Union and to ensure fair access for United Services Union members and their families during this popular time our Riverside Resort @ Port holds a ballot each year.

Our ballot ensures that United Services Union members are given priority for accommodation during peak season.

Once all (USU) union members have been allocated accommodation any other vacancies will be allocated to non-(USU) members.

When is the Peak Season for 2019/20?

The Ballot for (USU) Union members applies for the period Saturday 14 December 2019 to Saturday 25 January 2020 at Riverside Resort @ Port.

When does the Ballot for 2019/20 close?

This Ballot will close 31 May 2019 and the relevant members will be notified by 30 June 2019.

The fine print:

If successful in the draw, a $150 deposit must be paid within 21 days of the notification from the Union to you. This deposit is non-refundable.

Payment must be made by cheque or credit card to Riverside Resort @ Port. The contact details are:

Riverside Resort @ Port
259 Hastings River Drive PORT MACQUARIE NSW Phone: 6584 9155
Email: riversideresort@usu.org.au

If the $150 deposit is not received by 5.00pm on 31 July 2019, you will forfeit your booking

The full amount for accommodation is due and payable by 5.00pm on 30 October 2019. Where full payment is not received, you will forfeit your booking and deposit.

Union Membership Number must be supplied at time of Application and member must be financial at the time of booking in order to receive USU member rates.

Union Membership Card and Photo ID will be required at time of check-in to ensure discounted rates apply, otherwise normal holiday season rates will apply. Union rates apply to member, member’s partner and dependent children only, other persons attract an additional fee per night per person.

Cancellation of bookings at least four weeks prior to your date of arrival are refundable after the deduction of your deposit.

Minimum seven night stay.

Refunds for non-attendance or cancellation within four weeks of your date of arrival will only be made (less deposit) if the room, site or the cabin is let out for the period of your booking.

Where cancellations are made with a genuine reason of health or misfortune the Union will – where satisfied with sufficient evidence and with complete discretion – allow a full refund.

* The Union will not be responsible for any correspondence that is lost or not received.

*If within 5 working days of submitting a Ballot Application you do not receive an acknowledgement of receipt, please contact the Union on 02 9265 8211 to ensure that your Ballot Application has been received.